Return & Refund Policy

Return & Refund Policy

1. Returns

At Phailaav, we strive to provide our customers with the highest quality products. If you are not completely satisfied with your purchase, you may return the item(s) under the following conditions:

• You have 2 days from the date of delivery to request a return.
• The product must be in its original condition and packaging.
• You will need to provide proof of purchase (e.g., order number, receipt).

2. Non-Returnable Items

Certain items cannot be returned:

• Products that have been opened or used.
• Items on sale or special promotions.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund:

• If approved, your refund will be processed within 5-7 business days to your original method of payment.
• Shipping costs are non-refundable.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at support@brewverve.in with your order details.

5. Shipping Returns

To return your product, you should mail it to the following address: Phailaav, 243 Khel Gaon Marg, South Extension 2, Uday Park, New Delhi, Delhi 110049

You will be responsible for paying for your own shipping costs for returning the item. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

6. Contact Us

If you have any questions regarding returns or refunds, please contact us at support@brewverve.in.

For more details on the product, visit Brewverve.in